Someone wrote in [personal profile] mjg59 2016-09-26 08:24 pm (UTC)

"support" is toxic

When you say, "If Intel had provided that support, this issue would never have occurred.", know this:

Free Operating systems need information. By using the word "support", confusion is introduced. We need to know how to program the hardware we buy. No organization wants to sign up for support. The word is toxic. The business folks will never understand so long as this word is used.

Please don't use it. Please ask, "How do I program the hardware you want me to buy?". "I'm not telling" means I keep shopping. It has nothing to do with support organizations or special intellectual property. If I can't program it, I don't own it, so why would I pay for it?

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